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Terms & Conditions

1. The purchase of a Sleep Programme Consultation (the “Consultations”) will be deemed as acceptance of the following terms and conditions.

2. The full fee for Midnight Mamas services is due on booking your Consultation with Midnight Mamas Sleep Consultancy.

3. If the Sleep Programme is cancelled by the Client (the payer and receiver of the consultation) the following terms and conditions apply:

  • Less than 24 hours’ notice – no amount will be refunded

  • 24-48 hours’ notice – 50% of full amount will be refunded

  • More than 48 hours’ notice – 100% will be refunded to the client

4. If a Client demonstrates exceptional circumstances as the reason for a cancellation within 48 hours of the booking time, Midnight Mamas sleep Consultancy, on a case by case basis, may accept a rescheduled appointment within 1 week of the original booking time.

5. Midnight Mamas sleep Consultancy reserves the right to cancel Consultations at short notice due to personal circumstances. In the event of Midnight Mamas sleep Consultancy cancelling, the Client will be offered a full refund or alternative dates if preferred.

6. Digital products which are purchased with instant access, or which are downloadable, such as Midnight Mamas sleep Consultancy Online Courses (“Online Courses”) are not eligible for refund unless covered by the Money Back Guarantee (the “Guarantee”).

7. The Guarantee on the Online Courses is only available 28 days from purchase date. Any request after this 28 day period will be rejected.

8. In respect of each programme (the “Programme”) granted by Midnight Mamas sleep Consultancy to the Client, the Client agrees that it shall not provide the Programme to any third party who is not a Client.

9. Advice given by Midnight Mamas sleep Consultancy is intended as advice related to sleep and is not intended as a substitute for medical advice from a GP or other medical expert.

10. Midnight Mamas sleep Consultancy advises to the best of their ability, experience and training but does not accept responsibility or liability for sleep and behavioural work that does not achieve the desired result following the Consultations process.

11. If the Client’s child has an underlying health condition, Midnight Mamas sleep Consultancy reserves the right to not proceed with the Consultation. If this is the case, the Client will receive a full refund.

12. Midnight Mamas sleep Consultancy is contactable at any time during the day but will respond when possible, as soon as possible after receipt of the contact from the Client, notwithstanding personal circumstances or holidays.

13. Midnight Mamas sleep Consultancy is entitled to request reviews from purchasers of the Online Courses.

14. Midnight Mamas sleep Consultancy reserves the right to cease the provision of support in exceptional circumstances, including but not limited to: abuse or harassment from a Client to one of the team Midnight Mamas sleep Consultancy team or a Client sets up a competitor business including a sleep consultancy business.

16. Midnight Mamas sleep Consultancy reserves the right to change the Terms & Conditions at any time.

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